Get Resolution Status List

This method returns list of Resolution Status in the next4biz CSM system.. The client makes a GET request providing input parameters LangID in the request url. The output will be either in json or xml format depending on the request type.

Name Value
REST-API METHOD GET RESOLUTION STATUS LIST
HTTP METHOD GET
RESPONSE TYPE XML
URL https://api.csm.next4biz.net/services/ResolutionStatusService/{CompanyID}/resolutionstatus.json/{LangID}https://api.csm.next4biz.net/services/ResolutionStatusService/{CompanyID}/resolutionstatus.xml/{LangID}
REQUEST HEAD Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+json,application/json;q=0.9,*/*;q=0.8 Content-Type: application/jsonAuthorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Content-Type: application/xml
  • XML
  • JSON
ENDPOINT DEFINITION
GET
RESPONSE BODY
                                    
                                        <?xml version="1.0" encoding="utf-8"?>
<ArrayOfResolutionStatus
	xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
	xmlns:xsd="http://www.w3.org/2001/XMLSchema">
	<ResolutionStatus>
		<StatusID>{StatusID}</StatusID>
		<StatusName>{StatusName}</StatusName>
	</ResolutionStatus>
	<ResolutionStatus>
		<StatusID>{StatusID}</StatusID>
		<StatusName>{StatusName}</StatusName>
	</ResolutionStatus>
	<ResolutionStatus>
		<StatusID>{StatusID}</StatusID>
		<StatusName>{StatusName}</StatusName>
	</ResolutionStatus>
	<ResolutionStatus>
		<StatusID>{StatusID}</StatusID>
		<StatusName>{StatusName}</StatusName>
	</ResolutionStatus>
</ArrayOfResolutionStatus>                                    
                                
                                                                        
                                        {
    "ResolutionStatus": [
        {
            "StatusID": "{StatusID}",
            "StatusName": "{StatusName}"
        },
        {
            "StatusID": "{StatusID}",
            "StatusName": "{StatusName}"
        },
        {
            "StatusID": "{StatusID}",
            "StatusName": "{StatusName}"
        },
        {
            "StatusID": "{StatusID}",
            "StatusName": "{StatusName}"
        }
    ]
}