» Take Action

METHODS

Take Action

The client makes a POST request providing input parameters CompanyId, IssueID, ActionID, Description and LanguageID. The output will be either in json or xml format depending on the request type.

In this operation, the value of “boolean” tag on response will be either true or false.

Name	Value
REST-API METHOD	TAKE ACTION
HTTP METHOD	POST
RESPONSE TYPE	XML
URL	https://api.csm.next4biz.net/services/IssueService/{CompanyID}/takeaction.json/{issueID}/{langID}	https://api.csm.next4biz.net/services/IssueService/{CompanyID}/takeaction.xml/{issueID}/{langID}
REQUEST HEAD	Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+json,application/json;q=0.9,/;q=0.8 Content-Type: application/json	Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 Content-Type: application/xml

XML
JSON

REQUEST BODY

                                    
                                        <Action>
	<ActionDescription>{Description}</ActionDescription>
	<ActionID>{ActionID}</ActionID>
</Action>

                                                                        
                                        {
    "ActionDescription": "{Description}",
    "ActionID": "{ActionID}"
}

RESPONSE BODY

                                    
                                        <boolean>{Value}</boolean>

                                                                        
                                        {
    "0": "{Value}"
}