Get Issue Life Cycle
Get Issue Life Cycle

This method returns a single issue’s life cycle properties. The client makes a GET request providing input parameters IssueID and LanguageID. The output will be either in json or xml format depending on the request type.

Name Value
REST-API METHOD GET ISSUE LIFE CYCLE
HTTP METHOD GET
RESPONSE TYPE XML
URL https://api.csm.next4biz.net/services/IssueService/{CompanyID}/issueLifeCycle.json/{IssueID}/{LangID}https://api.csm.next4biz.net/services/IssueService/{CompanyID}/issueLifeCycle.xml/{IssueID}/{LangID}
REQUEST HEAD Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+json,application/json;q=0.9,*/*;q=0.8 Content-Type: application/jsonAuthorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Content-Type: application/xml
  • XML
  • JSON
ENDPOINT DEFINITION
GET
RESPONSE BODY
                                    
                                        <?xml version="1.0" encoding="utf-8"?>
<ArrayOfIssueLifeCycleItem
	xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
	xmlns:xsd="http://www.w3.org/2001/XMLSchema">
	<IssueLifeCycleItem>
		<EndDate>{EndDate}</EndDate>
		<IssueLifeCycleID>{IssueLifeCycleID}</IssueLifeCycleID>
		<ResolutionStatus>
			<StatusID>{StatusID}</StatusID>
			<StatusName>{StatusName}</StatusName>
		</ResolutionStatus>
		<StartDate>{StartDate}</StartDate>
		<UserDescription>{UserDescription}</UserDescription>
	</IssueLifeCycleItem>
</ArrayOfIssueLifeCycleItem>                                    
                                
                                                                        
                                        {
    "IssueLifeCycleItem": {
        "EndDate": "{EndDate}",
        "IssueLifeCycleID": "{IssueLifeCycleID}",
        "ResolutionStatus": {
            "StatusID": "{StatusID}",
            "StatusName": "{StatusName}"
        },
        "StartDate": "{StartDate}",
        "UserDescription": "{UserDescription}"
    }
}