» Get Company Issue Report

This method returns an issue report of company. The client makes a GET request providing input parameters CompanyID and LanguageID. The output will be in xml format.

Name	Value
REST-API METHOD	GET COMPANY ISSUE REPORT
HTTP METHOD	GET
RESPONSE TYPE	XML
URL	https://api.csm.next4biz.net/services/IssueService/{CompanyID}/issueReport.json/{LangID}	https://api.csm.next4biz.net/services/IssueService/{CompanyID}/issueReport.xml/{LangID}
REQUEST HEAD	Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+json,application/json;q=0.9,/;q=0.8 Content-Type: application/json	Authorization: Basic {base64 encoded username:password} Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 Content-Type: application/xml

XML
JSON

ENDPOINT DEFINITION

GET

RESPONSE BODY

                                    
                                        <CompanyIssueReport CompanyID="{CompanyID}">
	<AverageResolutionDuration>{Value}</AverageResolutionDuration>
	<NumberOfEscalatedIssues>{Value}</NumberOfEscalatedIssues>
	<NumberOfOpenIssues>{Value}</NumberOfOpenIssues>
</CompanyIssueReport>

                                                                        
                                        {
    "CompanyID": "{CompanyID}",
    "AverageResolutionDuration": "{Value}",
    "NumberOfEscalatedIssues": "{Value}",
    "NumberOfOpenIssues": "{Value}"
}