» GetCustomerIssuesByCustomerFilter

METHODS

GetCustomerIssuesByCustomerFilter

The customer issues are searched with this method in specific workflow. You can select search criterias in customer data fields. The Fields nodes must be contains search criterias and values. The Columns nodes must be contains returned customer data fields. The Columns fields are may not have value like sample.

Name	Value
Service Type	RESTFUL / POST
Request Data Type	XML
Response Data Type	XML
Content Type	UTF-8
Authentication Types	Basic Authentication, Custom Header Authenticaton
Sample Request Endpoint	http://company.bpm.next4biz.com/RES/RESTfulCustomerService.svc/GetCustomerIssuesByCustomerFilter/WorkflowUniqueCode/{WorkflowUniqueCode}/RowCount/{RowCount}/SortDirection/{SortDirection}/Language/{Language}
SortDirection	ASC or DESC
WorkflowUniqueCode	The workflow code to search for issues which is related the customer (you can check the code on user interfaces)
RowCount	Returned records count

ENDPOINT DEFINITION

POST

REQUEST BODY

                                    
                                        <Data>
	<Fields>
		<CustomerNumber>{CustomerNumber}</CustomerNumber>
	</Fields>
	<Columns>
		<CreationDate/>
		<Description/>
		<State/>
	</Columns>
</Data>

                                    
                                        <GetCustomerIssuesByCustomerFilterResponse xmlns="http://tempuri.org/">
    <GetCustomerIssuesByCustomerFilterResult xmlns:a="http://schemas.datacontract.org/2004/07/Formalis.RES.Environment" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
        <Message i:nil="true" xmlns=""/>
        <Result xmlns="">true</Result>
        <a:CustomerUsers>
            <a:CustomerUser>
                <a:DataFields>
					.....
                </a:DataFields>
                <a:Record>
                    <__identity i:nil="true" xmlns="http://schemas.datacontract.org/2004/07/System"/>
                    <a:BusinessChannel>
                        <a:BusinessChannelCode/>
                        <a:BusinessChannelID>{BusinessChannelID}</a:BusinessChannelID>
                        <a:BusinessChannelName>{BusinessChannelName}</a:BusinessChannelName>
                    </a:BusinessChannel>
                    <a:Category>
                        <a:CategoryID>{CategoryID}</a:CategoryID>
                        <a:CategoryName i:nil="true"/>
                    </a:Category>
                    <a:CreationDate>2019-05-13T14:24:00</a:CreationDate>
                    <a:Creator i:nil="true"/>
                    <a:DataFields/>
                    <a:Description>{Description}</a:Description>
                    <a:EventCreationDate>0001-01-01T00:00:00</a:EventCreationDate>
                    <a:IssueNotes/>
                    <a:RecordID>{RecordID}</a:RecordID>
                    <a:RelatedIssues xmlns:b="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
                        <b:int>{Related Issue ID 1}</b:int>
                        <b:int>{Related Issue ID 2}</b:int>
                    </a:RelatedIssues>
                    <a:State>
                        <a:StateID>{StateID}</a:StateID>
                        <a:StateName>{StateName}</a:StateName>
                    </a:State>
                    <a:TransitionID>0</a:TransitionID>
                    <a:TransitionName i:nil="true"/>
                    <a:UserGroup i:nil="true"/>
                    <a:WorkFlow>
                        <a:Name>{StateWorkFlowName}</a:Name>
                        <a:StateWorkflowID>{StateWorkflowID}</a:StateWorkflowID>
                    </a:WorkFlow>
                </a:Record>
                <a:RecordID>{RecordID}</a:RecordID>
                <a:UserID>{UserID}</a:UserID>
            </a:CustomerUser>
            <a:CustomerUser>
                <a:DataFields>
					.....
                </a:DataFields>
                <a:Record>
                    <__identity i:nil="true" xmlns="http://schemas.datacontract.org/2004/07/System"/>
                    <a:BusinessChannel>
                        <a:BusinessChannelCode/>
                        <a:BusinessChannelID>{BusinessChannelID}</a:BusinessChannelID>
                        <a:BusinessChannelName>{BusinessChannelName}</a:BusinessChannelName>
                    </a:BusinessChannel>
                    <a:Category>
                        <a:CategoryID>{CategoryID}</a:CategoryID>
                        <a:CategoryName i:nil="true"/>
                    </a:Category>
                    <a:CreationDate>2019-05-13T14:24:00</a:CreationDate>
                    <a:Creator i:nil="true"/>
                    <a:DataFields/>
                    <a:Description>{Description}</a:Description>
                    <a:EventCreationDate>0001-01-01T00:00:00</a:EventCreationDate>
                    <a:IssueNotes/>
                    <a:RecordID>{RecordID}</a:RecordID>
                    <a:RelatedIssues xmlns:b="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
                        <b:int>{Related Issue ID 1}</b:int>
                        <b:int>{Related Issue ID 2}</b:int>
                    </a:RelatedIssues>
                    <a:State>
                        <a:StateID>{StateID}</a:StateID>
                        <a:StateName>{StateName}</a:StateName>
                    </a:State>
                    <a:TransitionID>0</a:TransitionID>
                    <a:TransitionName i:nil="true"/>
                    <a:UserGroup i:nil="true"/>
                    <a:WorkFlow>
                        <a:Name>{StateWorkFlowName}</a:Name>
                        <a:StateWorkflowID>{StateWorkflowID}</a:StateWorkflowID>
                    </a:WorkFlow>
                </a:Record>
                <a:RecordID>{RecordID}</a:RecordID>
                <a:UserID>{UserID}</a:UserID>
            </a:CustomerUser>
          
        </a:CustomerUsers>
    </GetCustomerIssuesByCustomerFilterResult>
</GetCustomerIssuesByCustomerFilterResponse>